Reservations: A deposit of 35% is required at the time of booking and the balance at least before the tour begins or full payment/part payment before treks or safaris arranged on short notice. Although special payment can be made direct with the office.

Cancellation: Any monies paid will be refunded less 35% of the cost and any cost levied by hotels or any additional food expenses. Rates: Includes all expenses in respect of vehicles or drives as per itinerary/general information. Also includes meals on safari and entrance fees to National parks/Game reserves.

Transportation: Cars, minibuses, 4WD’s, coaches or trucks will be provided according to the route and number of clients. The right is reserved to employ the services of sub-contractors as appropriate. English speaking driver/guide are provided.

Accommodation: Where possible rooms with a private shower are provided. Single rooms are available at an additional cost but cannot be guaranteed. Hotels/lodges are named as an indication of category and room may be reserved at similar hotels and lodges. Accommodation is specific to client’s requirements as budget class, middle class and luxury class is available as per accommodation information.

Alteration to Tours/treks: We reserve the right to alter arrangement or cancel the operation of scheduled trek/safari should the circumstance necessitate. We also reserve the right to decline or accept or retain any person as a member of any tour at any time, in which case an equitable amount will be refunded. Prices are based on tariffs and other costs prevailing at the time of printing and are subject to change without notice, but a full explanation will be given.

Liability: We do not accepts responsibility for personal injury, accident, loss whilst clients are on treks/safari and advices all clients to take out separate insurance cover. Mohakin Travel act only as agents when employing the use of sub contractors and act as only agents of the passenger/client in all matters relating to Hotel/Lodge Accommodation, tours, transport, etc. and shall not be liable for injury, delay, loss or damage in any manner. The company’s liability to passengers carried in its own vehicle is governed by the laws of the country in which the tour takes place and no other country. All claims are subject to jurisdiction of the courts of the country in which the action a rise. The company reserves the rights to employ sub-contractors for all parts services.

NOTE: All expeditions involve an element of personal risk and times can be hazardous nature, Expedition members must accept this risk, we are not liable for any loss, damage, Injury, expense, delay or inconvenience caused to your baggage as a result, whether directly or indirectly, or any matter or whatever nature which is outside our control. All participants are advised to take out an insurance policy to cover personal accidents and medical expenses. We can arrange this at low cost. The guide reserves the right to withdraw participants from treks, safari due to inclement weather, irresponsible behaviors, poor health or any other sound reason the guide gives.

Mohakine Travel clients can expect the following guarantees to ensure proper service:

• Your guide will introduce himself and your driver, and cover the laid out tour/safari itinerary in advance.
• We will double-check that all gear and supplies are prepared for your custom tour/safari.
• During the tour/safari, we will ensure that your needs are met and you are well cared for.
• We will address any issues that arise out of our control, to give our clients the smoothest and most enjoyable adventure possible.
• We will ensure the drivers/sub contractors are on time and presentable.
• We will give information about surrounding areas and points of interest.
• Each day, we set time aside to let our clients know what is happening for that day.
• At the end of your tour/safari, we will ask for your feedback to ensure the quality of our service.

Mountains in the world can sometimes be dangerous and hazardous – especially in high altitude.
It is therefore important to:

1. Be well equipped
2. Let your expedition leader know your health history
3. Have good communication system
4. Have good basic first aid kit and know how to use it
5. Be able to identify mountain illnesses.

HOW TO RECOGNISE ALTITUDE RELATED ILLNESS

At high altitudes the amount of oxygen decreases dramatically. This can result in medical urgency that must be a concern to every hiker.

AMS (Acute Mountain Sickness)
Signs include: Headache, nausea, fatigue, malaise, loss of appetite and difficulty in sleeping.
Treatment
Slow down, stay in camps, drink water and rest while the body adjusts to the altitude. If symptoms persist after 48 hours descend.

HAPE (High Altitude Pulmonary Aedema)
Symptoms include: Shortened breath during exercise progressing to shortened breath while resting, a dry cough deteriorating to a frothy sputum, audible gurgling (rales) from the chest area, increased heart and breathing rate.
Treatment
Descend immediately and seek medical attention. Descending is the treatment. It can progress quickly to a point where the patient cannot walk. It doesn’t improve with rest at the same altitude.

HACE (High Altitude Cerebral Aedema)
Symptoms include:- Ams that progress to severe headaches, loss of co-ordination, slurred speech, irrational behaviour, coma and death.
Treatment
Descend immediately, Hace can quickly progress to lethal stage.

Prevention of AMS, HAPE and HACE

Allow 2 nights at 10,000ft or at higher nuts at around 14,000ft Before proceeding higher, increase fluid intake to 4-6 liters per day. Avoid extreme physical exertion and eat a light diet rich in carbohydrates. Take symptoms seriously. Rest and acclimatize if Ams is suspected. Report to ranger rescues station and descend immediately is Hape or Hace is suspected.

However it is important to drink plenty of water slowly to allow your body get used to the altitude.